This course is designed for those Network and/or System Administrator tasked with the installation, configuration, and maintenance of the Network Node Manager i (NNMi) product. This course teaches the skills needed to successfully implement the product to manage small, medium, or large networked enterprises. The course includes training on the NNM i Smart Plug-In (NNM iSPI) Performance for Metrics Software, and NNMi Smart Plug-In Engineering Toolset. The hands-on lab exercises in this course use NNMi software version 10.30. The hands-on lab exercises in this course are performed using an on-demand, cloud-based lab environment, so you can perform the lab exercises on your schedule. You have 60 days from date of purchase to start the lab environment for the first time. Once you start the lab environment, you have 25 hours of running time over a 30-day period to complete the hands-on lab exercises. These labs should take you 15-20 hours. You have full control over stopping and starting your lab environment, which is accessible 24 by 7. Additionally, an NNMi product expert will be assigned to answer any questions regarding the self-paced digital content or the hands-on lab exercises. You have up to 2 hours of phone and email support time. Any questions submitted by email will be answered within 24 hours.

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This two-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. This course covers the IT4IT guidelines for creating capabilities for managing IT in today's multi-sourced environments. This course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.

This DevOps Implementation training class teaches the practices, tools and skills that make true continuous operation possible in the real world. Rise to today's IT needs with a transformational blend of collaboration, automation, cultural tools and real-world guidance.

Learn the skills to radically simplify application deployment, IT workflow, version control, production support and much more with the power of Docker containerization. This Docker Containerization Training class is a continuous 3-day hands-on workshop. In recent years, few IT tools have been as disruptive or innovative as Docker. Lightweight and fast, the open-source Docker engine provides an environment to run your code as well as an efficient workflow to get code from Developer machines to the test environment, and rapidly into production. Docker streamlines deployment of your applications into isolated containers, allowing versatile new solutions across the entire IT value chain.

" This five-day course starts with introducing the concepts and usage of the Database and Middleware Automation (DMA) software, continues with detailed use cases of DMA, and finally students learn to modify out-of-the-box (OOTB) flows. DMA is part of Cloud Automation solutions. Working with DMA 10.50 includes using the DMA UI and the DMA runtime engine to locate, run, monitor, author, and deploy automated workflows. A flow is a set of actions linked by decision-making logic to automate tasks. Other topics in the course include using Solution Packs for Microsoft SQL, Oracle, and JBoss. This course also covers creating custom workflows, using the Database and Middleware discovery process, doing compliance checks as well as using the Representational State Transfer (REST) API. The course consists of focused, task-oriented lectures, text, and a series of detailed hands-on labs to teach the course material to the student. The hands-on labs use version 10.50 of the software.

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