IT4IT300 - IT4IT Foundations(P)

1

Intermediate Instructor led (ILT) and Virtual (VILT)

Micro Focus | Micro Focus Community

This two-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. This course covers the IT4IT guidelines for creating capabilities for managing IT in today's multi-sourced environments. This course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.

Description

This two-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. This course covers the IT4IT guidelines for creating capabilities for managing IT in today's multi-sourced environments. This course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.

Audience Summary

IT staff, External IT service providers, third-party tool vendors, IT management improvement consultants, IT professionals

Details

Course
IT4IT300-TS 1.0
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Course outline

Course Outline

IT4IT Foundations(P)

Audience summary:

IT staff, External IT service providers, third-party tool vendors, IT management improvement consultants, IT professionals

Delivery Type:

Instructor-led (ILT) and Virtual (VILT)

Duration of the course:

3 day(s)

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release-rel-2020-3-2-2305 | Thu Mar 19 03:14:22 PDT 2020