The purpose of this course is to enable administrators to perform basic administrative tasks using Identity Manager 4.7. The course provides instruction and hands-on experience with tasks such as installing the NetIQ Identity Manager Engine and drivers, eDirectory rights, and drivers, and administering Identity Manager In addition, students learn how to use analyzer, manage policies and filters, use DSTrace to track driver content flow, and implement Identity Manager password synchronization.

This learning series covers how a Service or Process Owner will use the Service Management Automation X (SMAX) agent interface to sponsor, design, document, publicize and continuously improve different processes by ensuring compliance with enterprise policies. SMAX is a new suite designed to simplify the way businesses manage their IT services and assets. It uses the Information Technology Infrastructure Library (ITIL)-compliant IT processes with embedded machine learning and contextual analytics. Course available to purchase all lessons or just individual lessons.

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" This five-day course starts with introducing the concepts and usage of the Database and Middleware Automation (DMA) software, continues with detailed use cases of DMA, and finally students learn to modify out-of-the-box (OOTB) flows. DMA is part of Cloud Automation solutions. Working with DMA 10.50 includes using the DMA UI and the DMA runtime engine to locate, run, monitor, author, and deploy automated workflows. A flow is a set of actions linked by decision-making logic to automate tasks. Other topics in the course include using Solution Packs for Microsoft SQL, Oracle, and JBoss. This course also covers creating custom workflows, using the Database and Middleware discovery process, doing compliance checks as well as using the Representational State Transfer (REST) API. The course consists of focused, task-oriented lectures, text, and a series of detailed hands-on labs to teach the course material to the student. The hands-on labs use version 10.50 of the software.

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This advanced, modularized, instructor-led course is designed for technically experienced Business Service Management (BSM) 9.x administrators and support personnel. It covers advanced concepts, principles, methodologies, and hands-on configuration of the BSM software and solutions. In addition, this training provides an opportunity for BSM administrators to learn how to extend the value of their current implementation of HP’s Application Performance Management enterprise software management solution. The hands-on lab exercises in this course use Business Service Management version 9.22.

" This four-day course introduces students to the essential concepts and usage of the Storage Operations Manager (SOM) software. SOM is part of Business Service Management solutions. Working with SOM 10.20 includes using the SOM UI. Students gain a thorough understanding of Storage Resource Management (SRM) concepts, the functionality of the software, and its application to typical storage implementations. Other topics in the course enable participants to use SOM Reporter. The course consists of focused, task-oriented lectures, text, and a series of detailed hands-on labs to teach the course material to the student. The hands-on labs use version 10.20 of the software.

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