SM320 – Service Manager 9.x Administration

202516

Beginner Instructor led (ILT) and Virtual (VILT)

Micro Focus | Micro Focus Community

This five-day class is targeted at System Administrators who are responsible for the day-to-day
management of the Service Manager application.

Description

This five-day class is targeted at System Administrators who are responsible for the day-to-day management of the Service Manager application. The course focuses on the tasks required to deploy a new Service Manager system and the ongoing tasks required to keep the system running efficiently. The course is 50% lecture and 50% labs (hands-on labs and simulations). This course covers software version 9.6x and the labs use software version 9.62. This course is designed for users who are experienced with Service Manager, or have taken one of the level 100 courses (Technical Configuration or Foundations for Process Owners).

Details

Course
SM320 – Service Manager 9.x Administration SM320-96
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Course outline

Course Outline

This course is designed for users who are experienced with Service Manager, or have taken one of the level 100 courses (Technical Configuration or Foundations for Process Owners).

Languages
English

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Marketplace Terms of Service

In order to continue, you must accept the Marketplace Terms of Service
Since you are downloading an app from the Micro Focus unified Marketplace using an Access Manager account, you need to also accept the Micro Focus Marketplace Terms of Service before you can continue. Use the link to review the Marketplace Terms of Service. Once complete check the, "I accept the Marketplace Terms of Service" box below and click accept to continue your download.


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release-rel-2019-12-1-1902 | Wed Dec 11 23:28:48 PST 2019