Description

This course covers how a configuration and asset manager uses the Service Management Automation X (SMAX) agent interface to obtain and maintain current information about business services and devices that can be used in tracking defects, change requests, and problems. You are a service asset and configuration manager who wants to describe the services and all its components, collect current information about a new Online Book Store business service to close defects, fulfill change requests, and solve problems as well as manage contracts with the vendors. This course helps you to create, handle, and track these individual assets that support your business services. You are new to SMAX.

This course is applicable for SMAX 2018.02, 2018.05, 2018.08, 2018.11, and 2019.02 versions. However, the hands-on lab exercises in this course use SMAX 2019.02.

Suggested courses

Suggested courses are based on product compatibility, popularity, and newness.

Details

Course
SMAX220B- SMAX Technical Configuration for Configuration and Asset Managers ILT (Bundled with Digital Learning) X
More info Less info
Related products
2021.11 · 2021.05 · 2021.02
Languages
English

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release-rel-2022-8-1-4985 | Wed Aug 3 06:23:40 PDT 2022