This course is designed to provide an understanding of the fundamental concepts and applications of the Universal Configuration Management Database (UCMDB). Participants learn visualization and mapping techniques to build business service views, implement change tracking, perform impact analysis, and enrichment of topology data and reporting. This course also covers the UCMDB Browser, which provide a different end-user perspective to analyze and consume UCMDB data. The discussions and scenario-based exercises reinforce skills to optimize business outcomes through the efficient use of the UCMDB Server and UCMDB Browser. The hands-on lab environment uses UCMDB version 10.32
Audience SummaryApplication or System support personnel
Universal CMDB 10.x Essentials - Bundled with Digital Learning
Application or System support personnel
Delivery Type:Instructor-led (ILT) and Virtual (VILT)
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