The worst time to realize you are not prepared for a computer security incident is during a data breach. Having a Computer Security Incident Response Plan (CSIRP) in place is the first step for any incident response function. The CSIRP must capture roles and responsibilities of various stakeholders across the organization, articulate incident response processes, and establish communications flows and notifications procedures. And your CSIRP must honestly reflect your team’s capabilities to respond to various types of breaches and address the skillsets required for each of those types.
THE CSIRP PROCESS APP SUPERCHARGES YOUR RESPONSE TEAMBy using the CSIRP Process App, a Computer Security Incident Response Team (CSIRT) can efficiently provide a centralized coordination effort for IT security issues within the organization. This allows for quicker incident recovery which equates to less dollars lost due to incidents. Since the team understands legal issues and knows how to preserve evidence in the event of a litigation, use of the application can also be critical during a post-incident audit by internal or external parties.
EASILY TAILORED TO FIT YOUR SECURITY RESPONSE PLANWe’ve provided the best practices and widely utilized tracking metrics so you can fold this process app easily into your existing infrastructure. But if you need to change anything, with the power of Serena Business Manager behind it, you can quickly and easily modify process, fields or workflow to best reflect your organization’s CSIRP requirements through an intuitive drag-and-drop user interface with no programming knowledge required.
INTEGRATE YOUR PLAN INTO ENTERPRISE SERVICE MANAGEMENTUtilizing the power of Serena Business Manager, the CSIRP Management process app can not only track and enforce the business processes associated with a CSIRP, it can be extended to integrate smoothly into Serena Service Manager (SSM). This gives you further tracking and control over problem, change or asset management that are likely part of your response plan. This empowers you to orchestrate both human processes (e.g. notifying local authorities of an attack) and machine processes (e.g. scheduling a vulnerability patch update). And you can tie into Serena Deployment Automation or Serena Release Control for even more automation.
Process app type: Solutions
Required SBM Version: 10.1.5
Complexity: Advanced
SBM 10.1.5
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Datasheet for Computer Security Incident Response Plan (CSIRP) Management
A zip file containing the .mss file, the README, and a folder with a .htm file used by the solution. If you cannot download zip files due to your organization's security policy, you can download the README, .mss, and .htm files individually.
README file for the Computer Security Incident Response Plan management process app.
Auxiliary file needed for the Computer Security Incident Response Plan management process app. This file needs to be placed in a folder called 'alist'. Please refer to the documentation for details.
Computer Security Incident Response Plan Management snapshot (.mss) file.
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