OMX Insight offers:
- The ability to reach a wider audience with the valuable service information contained within Operations Bridge
- Self service subscription, allowing each user to choose the services they want to track. These can be changed at any time to reflect ad hoc interest
- Exploitation of technology on both mobile (Android & IOS) and desktop (Windows) platforms so that business owners and support staff can be made aware of issues in near real time
- Concept of timelines, allowing users to scroll back and forward to see how status changed over time and what actions have been undertaken to correct problems
- Easy integration with existing tools already exploited by the business
- Driven by the same feeds as Micro Focus BVD giving a consistent view for decision making
- Pre-developed ticket feeds available for ServiceNow, Remedy and Micro Focus SM, and other platforms via custom scripting
- Integration with Slack and chat ops functionality under development
Free download from App Stores complete with access to sample data feeds
For further information:
Steveasser_innov@tiveit.co.uk (+44 7515 888743) or
davidwalmsley_innov@tiveit.co.uk (+44 7826 859526)
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