Single Sign On for ITSM (SM and SRC)


Java System Solutions Partner

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Support via Micro Focus Software Support, with a ticket filed against the associated product.


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Product compatibility


Introducing the JSS Single Sign On Plugin for HP Service Manager, the only solution trusted by some of world's largest organisations, and the only solution to unify the user repository between HP and third party products.


Why Single Sign On?

Managing account passwords across many applications costs your users in time, and your helpdesk in unnecessary support calls. Single Sign On across your network, including HP ITSM and SAP Business Objects, simplifies keeping access secure and saves you money. Business benefits...


Is it easy to install?

SSO Plugin is acclaimed as a user friendly solution. It's supplied with a user friendly web based interface, video walk-throughs and superb support. Configuring SSO Plugin for HP Service Manager...


Will it work in my environment?

Many types of SSO integration are supported out of the box, including Integrated Windows Authentication (open up IE or FF and navgiate directly to HP Service Manager or self service) with or without IIS, CA SiteMinder, RSA Access Manager (ClearTrust), Microsoft ADFS2, Ping Federate, Novell Access Manager, OpenID, OpenSSO and IBM Tivoli, while also being able to support bespoke SSO systems. Technical details...


Will it support my HP Service Manager deployment?

SSO Plugin has been certified for HP Service Manager.


Supports HP Service Manager version 7.1 and later, Windows 2000 and newer, Linux and Unix servers. All HP configurations are supported.


Where's the value?

There are many value-add features that set SSO Plugin apart from other products. Quite simply, SSO Plugin is more than just SSO for the HP ITSM product set.


My manager wants a brochure

Download our freely-distributable single sign on for HP Service Manager brochure.


Evaluate it today

We provide a free trial of our single sign on solution allowing you to ‘try before you buy’. One of our engineers can also perform the installation for you. A remote desktop connection will be required and the server should meet a list of pre-installation criteria. No other company will offer you free professional services, regardless of whether you buy the product or not.

Contact us for more information or to request an evaluation.


Our customers are our best reference

We aim to deliver the kind of service we'd like to receive ourselves. Why not read what our customers think about us?

"I am continually amazed at the product itself and the level of support Java System Solutions provides."

Marek Bia?obrzewski, Telekomunikacja Polska


"Thanks so much for you help in implementing this with us. You guys take service to a whole new level!!"

Bud H, Canadian Natural Resources Limited


Single Sign On for HP ITSM (SM and SRC) 1.0
890.9 KB
Aug 30, 2015
More info Less info
Product compatibility
Version 9.64 · 9.63 · 9.62 · 9.61 · 9.60 · 9.52 · 9.51 · 9.50 · 9.41 · 9.40 · 9.34 · 9.33 · 9.32 · 9.31 · 9.30 · 9.21 · 9.20
Version 7.0 · 7.11 · 7.10
Release notes

Single Sign On for HP ITSM (SM and SRC) 1.0


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Marketplace Terms of Service

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Since you are downloading an app from the Micro Focus unified Marketplace using an Access Manager account, you need to also accept the Micro Focus Marketplace Terms of Service before you can continue. Use the link to review the Marketplace Terms of Service. Once complete check the, "I accept the Marketplace Terms of Service and the Micro Focus Terms of Service" box below and click accept to continue your download.

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release-rel-2020-7-1-2885 | Thu Jul 9 00:27:49 PDT 2020