OpenText OpenText Supported
Support via OpenText Software Support, with a ticket filed against the associated product.
OpenText offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by OpenText of the OpenText community.
OpenText Community Content is provided by OpenText for the benefit of customers, support for it is not available via OpenText Software Support but through specific community content forums.
Community Contributed Content is provided by OpenText customers and supported by them.
The downloads of these Smart Connectors are compatible with the version of Logger distributed with OpsA 2.30, 2.31, and 2.32. ArcSight Logger and Smart Connectors are not distributed with OBA 3.0 and later. OBA 3.0 supports the integration with multiple versions of ArcSight Logger (see OBA computability matrix). ArcSight Logger (standalone) customers can obtain compatible Smart Connects from the Micro Focus Software Entitlement website.
Smart Connectors are used to retrieve and parse log information. This bundle contains connectors for the common environments handles by operations teams. The bundle includes the following connectors:
Apache - all Apache connectors
BlueCoat Proxy
Microsoft Active Directory Window Event Log Unified Config
Microsoft DHCP
Microsoft DNS
Microsoft Exchange Message Tracking Log Multiple Service File
Microsoft IIS MultiServer
Microsoft ISA
Microsoft SQL Server Audit
Microsoft SCOM
WUC – WUC will provide support to collect events from the following Microsoft Windows 2000/2003 - Microsoft Windows 2008/2012.
Syslog
Network Node Manager i SNMP
OM Web Service
BSMOMiWebService
SunOne Directory Server File
SunOne Web Access Server File
OpenVMS
VMware ESX Syslog
VMware Web Services
Oracle WebLogic File
IBM WebSphere File
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