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Description

If you have an existing tenant created before the introduction of the new 1 tier tenancy model (starting from version 2020.05) and you want to enable add-on capacities for this tenant, you need to install and use the tenancy model migration script to migrate your tenant to the new tenancy model.
For more information, see online document under Administrator\Configure suite in Suite Administration\Tenants\Migrate a tenant to the 1 tier tenancy model

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Releases

Release
Size
Date
SMA Tenancy Model Migration Toolkit 2021.02
287.4 MB
  |  
Feb 3, 2021
More info Less info
Product compatibility
Service Management Automation (SMA) Suite
Version 2021.02
Release notes

SMA Tenancy Model Migration Toolkit 2021.02 is used to migrate 2-tier tenancy model to 1-tier tenancy model based on SMAX 2021.02. If your SMAX is 2020.08 including patch, please use 2020.08.P4 version. If your SMAX is 2020.11 including patch, please use 2020.11.P1 version.

The 2 tier tenancy model where you can create several tenants in one account is deprecated. It's replaced by the 1 tier tenancy model where you can create one tenant in one account. Based on new 1-tier tenancy model, you can enable more capabilities. For migration details, see Migrate a tenant to the 1 tier tenancy model.

Since the 2 tier tenancy model will be obsoleted soon, we highly suggest you finished the tenancy migration as soon as possible.

Languages
English
Files
SMA Tenancy Model Migration Toolkit 2020.11.P1
287.4 MB
  |  
Jan 14, 2021
More info Less info
Product compatibility
Service Management Automation (SMA) Suite
Version 2020.11
Release notes

To support new rule for patch name, if your environment is applied 2020.11.P1 or later patch for 2020.11, then you must uninstall migration toolkit 2020.11, and install this migration toolkit 2020.11.P1. ยท

If your environment is still on 2020.11, then you can still use migration toolkit 2020.11.

Languages
English
Files
SMA Tenancy Model Migration Toolkit 2020.08.P4
287.4 MB
  |  
Jan 12, 2021
More info Less info
Product compatibility
Service Management Automation (SMA) Suite
Version 2020.08
Release notes

To support new rule for patch name, if your environment is applied 2020.08.P4 or later patch for 2020.08, then you must uninstall migration toolkit 2020.08.002 then install this migration toolkit 2020.08.P4.

If your environment is still on 2020.08.001, 2020.08.002 or 2020.08.003, then you can still use migration toolkit 2020.08.002.

Languages
English
Files

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release-rel-2021-2-3-3805 | Wed Feb 24 23:06:24 PST 2021