Description

Overview
ZigiOps is a highly scalable, no-code integration platform, which allows you to connect Cherwell to Micro Focus Ops Bridge in only a few steps. Improve the collaboration between your teams, reduce response time, and streamline your operations, starting today.

Cherwell Service Management is a comprehensive ITIL-based service desk solution that’s incredibly flexible. It allows you to solve complex business challenges across your organization in the context of IT, facilities, HR, and more.

The ZigiOps connector can create or update incidents, and perform back-sync to source events. It’s easily adjusted to your internal procedures via attribute mapping. Unify and integrate data from multiple sources in a single intuitive UI. Customize any part of the integration process, and solve even your most complex business challenges.


Benefits
With ZigiOps, you get:

  • A vendor-certified, bi-directional integration between Jira and Micro Focus Ops Bridge
  • Pre-built templates & out-of-the-box use cases that you can deploy in one click
  • Conditional field mapping & data transformations
  • A simple, intuitive UI: no coding or API knowledge required
  • Complex, fully customizable workflows
  • CMDB CIs exchange between both systems
  • Enhanced problem detection and resolution
  • Advanced retry mechanism with a user-configurable logic

Contact us at info@zigiwave.com for a 14-days free trial.
Visit www.zigiwave.com for more info.

Releases

Release
Date
ZigiOps for Cherwell ITSM 3.1.0
Oct 20, 2020
More info Less info
Product compatibility
Version 9.2 · 9.10 · 9.12 · 9.13 · 9.20 · 9.21 · 9.21.0 · 9.22 · 9.23 · 9.24 · 9.26
Version 10.0
Version 9.20
Version 10.0 · 10.10 · 10.11 · 10.12 · 10.20 · 10.60 · 10.61 · 10.62 · 10.63 · 10.70
Version 2018.05 · 2018.11
Version 2019.02 · 2019.05 · 2019.08 · 2019.11
Version 2020.05
Version 9.2
Version 10.0
Version 2017.08 · 2017.11
Version 2018.02 · 2018.05 · 2018.08 · 2018.11
Version 2019.02 · 2019.05 · 2019.08 · 2019.11
Version 2020.05 · 2020.08
Version 2.0 · 2.10 · 2.20 · 2.30 · 2.31 · 2.32
Version 3.0 · 3.01 · 3.02 · 3.03 · 3.04
Version 10.10 · 10.11
Version 2017.08 · 2017.11
Version 2018.02
Version 2019.11
Release notes

Find out more at: www.zigiwave.com

Languages
English
ZigiOps for Cherwell ITSM 2.0.0
Feb 21, 2017
More info Less info
Product compatibility
Version 9.2 · 9.10 · 9.12 · 9.13 · 9.20 · 9.21 · 9.21.0 · 9.22 · 9.23 · 9.24 · 9.26
Version 10.0
Version 2020.05
Version 2019.11 · 2019.08 · 2019.05 · 2019.02
Version 9.20
Version 10.0 · 10.10 · 10.11 · 10.12 · 10.20 · 10.60 · 10.61 · 10.62 · 10.63 · 10.70
Version 2018.05 · 2018.11
Version 2020.08 · 2020.05
Version 2019.11 · 2019.08 · 2019.05 · 2019.02
Version 9.2
Version 10.0
Version 2017.08 · 2017.11
Version 2018.02 · 2018.05 · 2018.08 · 2018.11
Version 2.0 · 2.10 · 2.20 · 2.30 · 2.31 · 2.32
Version 3.0 · 3.01 · 3.02 · 3.03 · 3.04
Version 2019.11
Version 10.10 · 10.11
Version 2017.08 · 2017.11
Version 2018.02
Release notes

The basic integration includes:

- Binaries

- Documentation

Languages
English

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release-rel-2020-11-1-3429 | Wed Nov 11 03:39:48 PST 2020