Scheduled Maintenance for SMAX

8348

Micro Focus Micro Focus Supported

App Support Tiers

MICRO FOCUS SUPPORTED

Support via Micro Focus Software Support, with a ticket filed against the associated product.

PARTNER

Micro Focus offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by Micro Focus of the Micro Focus community.

MICRO FOCUS COMMUNITY

Micro Focus Community Content is provided by Micro Focus for the benefit of customers, support for it is not available via Micro Focus Software Support but through specific community content forums.

COMMUNITY

Community Contributed Content is provided by Micro Focus customers and supported by them.

Micro Focus | Micro Focus Supported

This package provides a Schedule Maintenance application to support the automated creation of repeating tasks.
22 downloads

Description

This package provides support for the scheduling and creation of Change or Request records. It is possible to create a schedule of when you would like a Change or Request record to be opened based on a frequency. The record is opened and the schedule maintenance record is re-scheduled for the next date.

Releases

Release
Size
Date
Scheduled Maintenance 1.0
1.1 MB
  |  
Sep 30, 2019
More info Less info
Product compatibility
Service Management Automation (SMA) Suite
Version 2019.08
Release notes

The Scheduled Maintenance application is designed to allow an agent to create a schedule of when a Change or Request is automatically created. This allow the agent to plan when maintenance should be performed on a regular basis and ensures the associated Change Model or Request Offering is generated. The agent must provide details like a title and description of the Scheduled Maintenance including the type of record to be created (Change or Request).

If required the Scheduled Maintenance record can be approved before becoming active and retired if no longer needed. The process for Scheduled Maintenance can be further configured or changed as needed to match customer specific practices.

For full details please have a look into the provided documentation.

Languages
English

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