Description

The SMA Support Assistant provides capabilities to help administrators manage and maintain their SMA deployment all through a web browser UI. The SMA support Assistant is deployed in your containerized SMA deployment (on premise or Cloud platform) and allows you to perform a number of maintenance activities, health checks and get Log information. This can be used to help you quickly self-solve or provide relevant information to Micro Focus support to resolve an issue.

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Releases

Release
Size
Date
SMA Support Assistant 8.0
774.5 MB
  |  
May 6, 2022
More info Less info
Product compatibility
Version 2021.08 · 2021.11
Version 2022.02 · 2022.05
Version 2021.08 · 2021.11
Version 2022.02 · 2022.05
Release notes

With the SMA Support Assistant and SMA Doctor, administrators can run system maintenance tools from UI.

What's new in 2022.05

  • Mount storage of OO and CMS into Support Assistant
  • Use SMA Doctor to collect OO and CMS logs by modification time
Languages
English
SMA Support Assistant 7.0
776.9 MB
  |  
Nov 5, 2021
More info Less info
Product compatibility
Version 2021.08 · 2021.11
Version 2022.02
Version 2021.08 · 2021.11
Version 2022.02
Release notes

With the SMA Support Assistant and SMA Doctor, administrators can run system maintenance tools from UI.

What's new in 2021.11

  • Changed the installation script to support docker and crictl(ctr)
  • Optimized the installation process to make it more stable
Languages
English
SMA Support Assistant 6.0
733.4 MB
  |  
Jul 28, 2021
More info Less info
Product compatibility
Release notes

With the SMA Support Assistant and SMA Doctor, administrators can run system maintenance tools from UI.

What's new in 2021.08

  • Support FIPS mode
  • Optimize installation process
  • Support Kubernetes jobs operation, we can list/edit/delete/update/patch job in Support Assistant

What's new in 2021.05

  • Hidden entries for 'Fix Rabbitmq' and 'Analyze Access Log'
  • Support Azure disk based SMAX installation

What's new in 2021.02

  • Added a pop up message to notify you are leaving the support assistant when clicking on links that go to external documentation
  • Supported storage class based SMAX

What's new in 2020.11

  • Unlock DB User
  • Fix rabbitmq
  • Analyze access logs and generate a UI based report

What's new in 2020.08

  • Health check on resource and system
  • Balance cluster
  • Extract log files for a given time period and download through browser
  • View and download previously extracted log files through Operation History
  • Links to community, Support and Monitoring installation documentation
Languages
English
SMA Support Assistant 5.0
625.8 MB
  |  
May 7, 2021
More info Less info
Product compatibility
Version 2019.11
Version 2020.02 · 2020.05 · 2020.08 · 2020.11
Version 2021.02 · 2021.05 · 2021.08 · 2021.11
Version 2021.02 · 2021.05 · 2021.08 · 2021.11
Release notes

With the SMA Support Assistant and SMA Doctor, administrators can run system maintenance tools from UI.

What's new in 2021.05

  • Hidden entries for 'Fix Rabbitmq' and 'Analyze Access Log'
  • Support Azure disk based SMAX installation

What's new in 2021.02

  • Added a pop up message to notify you are leaving the support assistant when clicking on links that go to external documentation
  • Supported storage class based SMAX

What's new in 2020.11

  • Unlock DB User
  • Fix rabbitmq
  • Analyze access logs and generate a UI based report

What's new in 2020.08

  • Health check on resource and system
  • Balance cluster
  • Extract log files for a given time period and download through browser
  • View and download previously extracted log files through Operation History
  • Links to community, Support and Monitoring installation documentation
Languages
English
SMA Support Assistant 4.0
622.6 MB
  |  
Jan 25, 2021
More info Less info
Product compatibility
Version 2019.11
Version 2020.02 · 2020.05 · 2020.08 · 2020.11
Version 2021.02 · 2021.05 · 2021.08 · 2021.11
Version 2021.02 · 2021.05 · 2021.08 · 2021.11
Release notes

With the SMA Support Assistant and SMA Doctor, administrators can run system maintenance tools from UI. Capabilities in this release include(Bold actions are new for 2020.11 release):

  • Health check on resource and system
  • Balance cluster
  • Unlock DB User
  • Fix rabbitmq
  • Extract log files for a given time period and download through browser
  • Analyze access logs and generate a UI based report
  • View and download previously extracted log files through Operation History
  • Links to community, Support and Monitoring installation documentation

What's new in 2021.02

  • Added a pop up message to notify you are leaving the support assistant when clicking on links that go to external documentation
  • Supported storage class based SMAX
Languages
English

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Marketplace Terms of Service

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release-rel-2022-8-2-5007 | Wed Aug 17 09:05:29 PDT 2022