Micro Focus Micro Focus Supported
Support via Micro Focus Software Support, with a ticket filed against the associated product.
Micro Focus offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by Micro Focus of the Micro Focus community.
Micro Focus Community Content is provided by Micro Focus for the benefit of customers, support for it is not available via Micro Focus Software Support but through specific community content forums.
Community Contributed Content is provided by Micro Focus customers and supported by them.
The content files enable SMA Service Portal to connect to Service Manager and empower customers to enable Smart Analytics in Service Manager without the need for a license.
Updated on Nov. 8th
SM content for SMA mixed mode
The SM_content_support_v3.0.tar.gz package includes the unload files for Service Manager 9.41 Codeless, 9.5x and 9.6x. See attached SM_Content_for_SMA_Mixed_Mode_Readme_v3.0.xlsx for details.
For more details, please refer to the documentation here:
Please upgrade to one of the following broswers: Internet Explorer 11 (or greater) or the latest version of Chrome or Firefox