SM DevOps Support


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App Support Tiers


Support via Micro Focus Software Support, with a ticket filed against the associated product.


Micro Focus offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by Micro Focus of the Micro Focus community.


Micro Focus Community Content is provided by Micro Focus for the benefit of customers, support for it is not available via Micro Focus Software Support but through specific community content forums.


Community Contributed Content is provided by Micro Focus customers and supported by them.

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The SM Devops Support content pack delivers a solution Feature Tracker, which is designed for SM devops to better manage SM applications customization from development, test to deployment.

See previous releases


Feature Tracker in Service Manager provides enhanced capabilities to allow the management of an end-to-end development lifecycle. The module utilizes an integration into version control systems to keep track of all your application changes. It enables you to manage and maintain objects changed for tailoring purpose inside Service Manager upon integration with a Git code repository.

In addition the solution helps to simplify the CI/CD process for Service Manager releases. It offers capabilities to commit all code changes, but also deploy all code changes into different environments from within Service Manager application itself. The solution also provides entitlement capabilities to ensure that a "Review Based Development" approach can be followed, which means that only users with special permissions are able to commit code or deploy code.


SM DevOps Support 1.10
709.0 KB
May 23, 2018
More info Less info
Product compatibility
Version 9.64 · 9.63 · 9.60 · 9.61 · 9.62
Version 2018.05 · 2018.08 · 2018.11.0
Release notes

What's new in the release:

  • SMA-SM 2018.05 is supported.
  • Fixed bugs.

Installation prerequisites:

Before installing the content pack, have the following prepared:

  • Content Pack SM DevOps Support 1.10
  • Service Manager RTE version 9.60p1 (if you are using standalone Service Manager) or SMA-SM 2018.05 (if you are using a containerized Service Manager)
  • Service Manager Applications version 9.50 or above

For more details, please check out the release notes.

SM DevOps Support 1.01
456.7 KB
Apr 11, 2018
More info Less info
Product compatibility
Version 9.60
Release notes

Updated the content pack with the following aspects:

  1. The user name in My Settings will be displayed in GIT commit logs correctly.
  2. Updated the document with the following content,
  • Only SSH URL is supported when you set the GIT repository for Feature Tracker.
  • Instructions on how to configure the GIT environment when starting Service Manager from Windows Services.  


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release-rel-2020-7-1-2885 | Thu Jul 9 00:27:49 PDT 2020